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Privacy Policy

1. About this policy

This Privacy Policy explains how Angsana Consulting Pty Ltd (“Angsana Consulting”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit www.angsanaconsulting.com.au, contact us, or use our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, the New Zealand Privacy Act 2020, and—where applicable—the EU General Data Protection Regulation (GDPR).

2. Information we collect

We collect personal information that helps us provide our consulting and advisory services, manage our business, and improve your experience. This may include:

  • Contact details: name, email address, phone number, company name, and role.

  • Enquiry information: details you provide through contact forms, proposals, or email correspondence.

  • Analytics data: website usage, pages visited, time on site, and browser information (via Google Analytics, Wix Analytics, or similar tools).

  • Marketing preferences: newsletter sign-ups, event registrations, or consent to receive updates.

  • Client data: information necessary to prepare proposals, project documentation, or deliver our services.

3. How we use your information

We use personal information to:

  • Respond to your enquiries and provide services you request.

  • Send proposals, invoices, and manage project communication.

  • Improve our website, services, and marketing based on analytics data.

  • Send you updates or insights you’ve subscribed to (you can unsubscribe anytime).

  • Meet our legal, regulatory, and professional obligations.

We do not sell, rent, or trade your personal information.

4. Cookies and analytics

Our website uses cookies to improve functionality and performance. Cookies help us understand visitor behaviour, page performance, and preferences.
You can change your browser settings to block or delete cookies at any time.
We may use tools such as Google Analytics, Wix Analytics, and LinkedIn Insight Tag to collect anonymised traffic data.

5. Disclosure to third parties

We may share limited information with:

  • Service providers (such as web hosting, analytics, and email platforms).

  • Professional advisers (for legal, accounting, or compliance purposes).

  • Regulators or authorities where required by law.

All third-party providers are required to handle your information in accordance with applicable privacy laws and only for the purposes we authorise.

6. Storage and security

We store personal information securely using trusted cloud services (for example, Microsoft 365, Wix, and Google Workspace).
Access is limited to authorised personnel only.
We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

7. International data

Because we provide services in both Australia and New Zealand, some data may be transferred or stored across these jurisdictions.
Where information is transferred overseas (including for cloud storage), we ensure it is handled in accordance with the Australian Privacy Principles, the New Zealand Privacy Act, and relevant GDPR safeguards.

8. Access and correction

You may request access to the personal information we hold about you, or ask for it to be corrected if inaccurate or out of date.
Please contact us (see Section 11 below). We’ll respond within a reasonable time and in accordance with applicable privacy laws.

9. Marketing communications

If you’ve opted in to receive updates, we may send you occasional news or insights related to our services.
You can unsubscribe at any time by clicking the link in the email or contacting us directly.

10. Your rights under GDPR and NZ law

If you are located in the EU or New Zealand, you may have additional rights including:

  • The right to access, correct, or delete your data.

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time.

To exercise these rights, please contact us using the details below.

11. Contact us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact:

Angsana Consulting Pty Ltd
Adelaide, South Australia
📧 hello@angsanaconsulting.com.au
🌐 www.angsanaconsulting.com.au

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or the New Zealand Office of the Privacy Commissioner.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be published on our website with the “Last updated” date shown above.

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